Request support
Describe the issue, affected equipment and business impact. Your service team will review it against the agreed scope.
Raise a support ticket →How can we help?
Novatta Business Services · Your tickets, service coverage and reviewed service records in one secure workspace.
Sign in to your service workspace →Follow your tickets
Check the status, reply to the service team and keep the conversation with your support request.
Track your tickets →Your service coverage
See the agreements, equipment, visits and reports your organization has approved for your contact.
View service records →Looking for an AMC or managed IT service?
Share your locations, equipment and support needs so we can assess the scope and prepare a proposal.
Explore services & request an assessment ↗Use your existing customer account. If you need access, ask your company’s service contact to arrange an invitation.